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Ticket queue

Each ticket is somewhere in a fixed workflow. Tickets awaiting approval need a human decision before anything is carried out.

Awaiting approval
1
In progress
2
Closed
5
SubjectCustomerCategorySeverityStatusRiskAgeOpen
All /v2/events calls returning 500 since this morningMarcus FeldEnterpriseBugCriticalAwaiting approvalHIGH risk12d