Ticket queue
Each ticket is somewhere in a fixed workflow. Tickets awaiting approval need a human decision before anything is carried out.
- Awaiting approval
- 1
- In progress
- 2
- Closed
- 5
1 of 8 tickets
| Subject | Customer | Category | Severity | Status | Risk | Age | Open |
|---|---|---|---|---|---|---|---|
| Locked out after replacing my phone, backup codes rejected | Dana OkonkwoFree | Account access | High | Drafted | Not computed until verification has run | 12d |